Custom Reporting Setup

Hi all,

Was advised by technical support to post something here to see if anyone would be able to assist.

I want to setup custom reports to match the below criteria;

1. Require a report showing the total time a site latency time has
   been above the agreed minimum latency threshold of 200ms, 700ms and 800ms per
   month.
2. Require a report showing the total time a site has been down
   excluding downtimes caused by power outages, acts of god, or other factors.